Monday to Saturday - 8:00 -18:00
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Do not enter passwords or sensitive details in this form. Have any logins ready to show in person on the day, e.g. Wi-Fi/router, device PINs, email or ISP. Delays while you find them may extend the appointment and be charged at the standard rate
Our Services
Wi-Fi & Broadband Repair
We stop Wi-Fi drops and buffering, fix dead zones, update router firmware, optimise channels and placement, and restore fast, reliable coverage across your home.
Printer Setup & Repair
We install drivers, resolve Wi-Fi or USB connection issues, troubleshoot printing errors, and ensure seamless printing from laptops, PCs, phones, and tablets.
Laptop & PC Performance Boost
We declutter your system, remove bloatware, disable resource drains, manage startup apps, update drivers, and optimise settings for smoother, faster computing.
Virus, Malware & Scam Removal
We remove pop-ups, fake alerts, malware and viruses, repair damage, secure your computer, and set up ongoing protection, so you stay safe now and beyond online.
Computer Setup & Data Transfer
We set up your new desktop, laptop, tablet or phone, move your data securely, and configure email, accounts and backups so it all works and you’re ready to go.
Additional Tech Support Services
We handle home tech: backups, photo storage, email setup, Windows updates, Wi-Fi and printer issues, smart devices and more. Friendly help for your home.
FAQ
Frequently Asked Questions
Got a question? Here are quick answers to the things our customers ask us most often.
Home visit: £70 for the first hour, then £30 per additional 30 minutes. Remote help: £25 per 30 minutes. Fixed quotes from £149 for bigger jobs like Wi-Fi upgrades or data recovery. You approve any costs before work starts. No fix, no fee. See our Pricing page for the full breakdown and what is included.
Yes. We serve Havant, Bedhampton, Leigh Park, Langstone, Emsworth, Hayling Island, Waterlooville and Cowplain, plus nearby areas such as Rowlands Castle, Denmead, Drayton and Cosham. If you are a little outside this zone, ask anyway. We can often fit you in or advise the best local option. Travel is included for the listed towns.
We agree a window, arrive on time, and start with a quick diagnosis. You get a clear plan and price before we do anything. Most jobs complete within the first hour. We explain in plain English, work neatly, and test the fix with you. Before we leave we note what changed and share simple tips to keep things running smoothly.
Absolutely. We take it step by step, avoid jargon, and show you how to do the essentials yourself. If you prefer, we can set up simple shortcuts and a quick reference note. We can also enable cloud backups and basic protection so things are safer by default. No question is too small. Friendly, patient help is the point.
Typical response is next working day in Havant and nearby. Same-day visits are often possible if a slot opens, and remote help is usually available the same day for urgent issues. If you like to plan ahead, we can book evenings or Saturdays by arrangement. Tell us what you need and we will offer the earliest option.
Yes. We fix Wi-Fi dropouts, dead zones, and broadband issues, and we install or repair home printers. That includes drivers, spooler errors, AirPrint or Mopria from phones, and scan to PDF. If printing problems are caused by weak Wi-Fi, we stabilise the network first so everything works together across your devices.
Yes. Remote help is £25 per 30 minutes and suits email problems, app errors, tune ups, browser resets, and light printer driver fixes. We use secure remote tools with your permission, and you can watch everything we do. If an issue needs hands on work, we switch to a home visit and keep costs clear.
No fix, no fee. If the problem turns out to be a hardware failure or an ISP fault, we explain the findings and next steps clearly. For hardware repairs or data recovery we can quote a fixed price, or refer you to a trusted specialist if that is better value. You are never charged for work that does not help.
Yes. We work on site where possible and do not copy your files off the device unless you ask for cloud sync or backup. Before risky steps we create a quick backup or restore point. Passwords and personal data are kept private. On request we can sign a simple confidentiality note and securely wipe any old devices.
Visa, Mastercard, Apple Pay, Google Pay, bank transfer and cash. Payment is due on completion for home visits and at the end of the session for remote work. We provide a receipt. If you need an invoice for records, just ask. There are no card surcharges. For fixed quotes, payment terms are agreed before work begins.
