Monday to Saturday - 8:00 -18:00

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Do not enter passwords or sensitive details in this form. Have any logins ready to show in person on the day, e.g. Wi-Fi/router, device PINs, email or ISP. Delays while you find them may extend the appointment and be charged at the standard rate
Our Printer Setup & Repair Services
Fix “Offline” and Not Responding
We restore visibility on your network, clear stuck spoolers, assign a stable IP where helpful, and confirm every device can print.
New Printer Setup (Wi-Fi or USB)
We place the printer, connect via Wi-Fi or USB, install the correct drivers/firmware, set A4 defaults, and test from phones and laptops.
Driver and Firmware Repair
We remove broken or duplicate drivers, install the right packages for HP/Canon/Epson/Brother, update firmware, and resolve update errors.
Wireless Connection & Network Issues
We join the correct SSID, optimise 2.4 GHz settings, enable discovery (Bonjour/mDNS), and stabilise the link with a fixed IP if needed.
Print Queue & Spooler Fixes
We clear stuck jobs, reset the Windows/macOS spooler, remove ghost printers, and stop repeat failures after restarts.
Scan to Computer, Cloud & Email
We set up scan utilities, create one-tap PDF presets, configure secure email (app passwords), and verify files arrive where you want.
Mobile Printing (AirPrint & Mopria)
We enable AirPrint/Mopria, install helpful vendor apps, and prove reliable printing from iPhone, iPad and Android devices.
Print Quality & Paper Feed Issues
We clean heads and rollers, align cartridges, fix smudges/banding/margins, advise on paper, and get duplex working properly.
We share your printer across Windows and macOS, set per device defaults for A4, colour or mono and duplex, and ensure guests use the correct queue.
New Printer Recommendation and Setup
When repair is not sensible, we recommend a model that fits your needs, install it, migrate settings and apps, and recycle the old unit if you like.

FAQ
Frequently Asked Questions
Got a question? Here are quick answers to the things our customers ask us most often.
Usually the printer dropped off Wi-Fi, changed IP, or its driver hung. Try power cycling printer and router, and confirm your device is on the same network. We remove duplicate queues, install the correct driver, enable discovery on the router, assign a stable IP where helpful, then test from every device. Book a visit for a reliable, lasting fix.
Most home visits take 45 to 90 minutes, depending on the fault and how many devices need connecting. Have your Wi-Fi password and printer model to hand to speed things up. We diagnose, fix, and prove results with test prints. You get clear pricing before any work starts and simple notes afterwards. Message us to confirm the earliest slot and quote.
Yes. Place the printer near power and note your Wi-Fi password. We connect via Wi-Fi or USB, install the correct drivers and firmware, set A4 defaults, enable AirPrint or Mopria, and share the printer securely across your home. We name queues sensibly and run test prints from laptops and phones so you know everything works. Book to get it done right.
Stuck jobs come from a jammed spooler, driver conflicts, or ghost printers. Try cancelling all jobs and restarting the printer. We properly clear the spooler, remove duplicate or legacy queues, refresh the right driver, and set the correct default printer. We then test across your devices to prevent repeat failures. Contact us to restore smooth, one-click printing.
Often discovery is blocked or the printer sits on 2.4 GHz while phones use 5 GHz. Check your phone is on home Wi-Fi and not mobile data. We enable Bonjour or mDNS, stabilise the printer’s IP, align Wi-Fi bands, and install helpful vendor apps where needed. We finish with live tests from each device. Book a visit for dependable mobile printing.
Poor quality is usually clogged heads, worn rollers, wrong paper settings, or low ink or toner. Try using the correct paper type and run a basic cleaning. We deep clean heads and rollers, align cartridges, set the right quality profile, and advise on consumables. We produce test pages so you can see the improvement. Get in touch to restore crisp output.
Updates can corrupt drivers or break features. Avoid third-party driver sites. We remove conflicting packages, install the correct vendor driver, update or roll back firmware using official tools, and refresh print system settings. We then test printing and scanning from all your devices. Book a visit for a safe fix that protects your data and warranty.




