Safe, Thorough Home Virus, Malware & Scam Removal

We fix issues that put you at risk. Typical problems include pop-ups, fake antivirus alerts, browser redirects, phishing emails, scam remote-control sessions, ransomware warnings, and sluggish devices after an infection.

Typical fixes include full malware and adware removal, resetting browsers and cleaning profiles, removing persistence tasks and services, repairing DNS and hosts files, undoing policy changes, uninstalling rogue remote-access tools, and updating Windows or macOS. We add lightweight protection and set safe DNS where helpful.

On arrival we run sensible checks, isolate the machine if needed, verify backups, review startup items and system logs, and scan for rootkits. We secure browsers, review email rules, and check your router for DNS hijacking or weak passwords.

Every home is different, so we tailor security to your devices and budget. That may mean child-safe browsing, guest profiles, parental controls, email filtering, or router-level blocks. We only recommend paid tools if they genuinely improve safety.

You get clear prices before any work starts and proof of results after. We provide before and after scan reports, demonstrate clean browser starts, share a simple password and 2FA checklist, and give tips to avoid future scams.

Serving Havant, Bedhampton, Leigh Park, Langstone, Emsworth, Hayling Island, Waterlooville and Cowplain, plus nearby. Ready to get it sorted? Message us on WhatsApp 07543 450 130 or use the contact form. We will confirm the earliest slot.

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A standard visit covers the main issue (≈60 mins). Extra tasks if time allows; otherwise we’ll quote additional time or a follow-up.
Examples: Wi-Fi drops in back room; HP won’t print; laptop slow since update.
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Never share passwords online

Do not enter passwords or sensitive details in this form. Have any logins ready to show in person on the day, e.g. Wi-Fi/router, device PINs, email or ISP. Delays while you find them may extend the appointment and be charged at the standard rate

Get the Best from Your Tech

Fast, Friendly Fixes In:
Havant – Waterlooville – Emsworth – Hayling Island – Cosham – Drayton – Bedhampton – Leigh Park – Rowlands Castle – Denmead – Horndean – Cowplain – Clanfield

Slow Wi-Fi, sluggish computers, or printer headaches don’t have to hold you back. With local support, clear pricing, and patient guidance, we’ll get your tech running the way it should.

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Home visit, remote help or fixed quote.

Our Virus, Malware & Scam Removal Services

Remove Pop-Ups & Fake Alerts

We stop fake antivirus warnings, close browser notification loops, remove scareware, and restore normal browsing without data loss.

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Full Malware & Adware Removal

We deep-scan for viruses, adware and PUPs, remove persistence (tasks/services/startups), repair registry and hosts/DNS changes.

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Browser Reset & Profile Repair

We clean extensions, reset Chrome/Edge/Safari profiles, clear hijacks and redirects, and sync only safe settings back to your devices.

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Ransomware & Scam Response

We isolate the device, assess damage, recover from backups where possible, preserve evidence, and harden the system to prevent repeats.

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Phishing Cleanup & Email Security

We remove rogue forwarding rules, check filters, change passwords, enable 2FA, and review recent sign-ins for suspicious activity.

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Unwanted Remote-Access Tool Removal

We audit and uninstall AnyDesk/TeamViewer or similar installed by scammers, rotate credentials, and verify there’s no remaining backdoor.

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Windows/macOS Repair & Updates

We fix system files, repair broken services, re-enable Defender/XProtect, apply OS and driver updates, and stabilise future patching.

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Safe DNS, Router & Wi-Fi Checks

We change weak admin passwords, check for DNS hijacking, update router firmware, disable risky features, and secure your home network.

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Backup Setup & Recovery Options

We configure File History, Time Machine or cloud backup, test a restore, and create a simple ongoing protection plan.

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Proof of Clean & Protection Plan

We provide before/after scan reports, show clean browser starts, install lightweight protection, and share a plain-English safety checklist.

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FAQ

Frequently Asked Questions

Got a question? Here are quick answers to the things our customers ask us most often.

Can you remove pop-ups and fake alerts?

Yes. We stop notification spam, remove adware and PUPs, reset browsers, clean extensions and profiles, revoke push permissions, and repair hosts or DNS changes. We prove clean starts and set safe defaults so scareware does not return.

I clicked a scam link – what should I do?

Disconnect from the internet, do not call numbers or pay, and avoid logging into accounts. We isolate the device, clean it, change passwords on a clean device, enable 2FA, check email rules, and remove any rogue remote-access tools. We advise next steps if data was shared.

Are my passwords and banking still safe?

We check for keyloggers, mail-rule hijacks, and remote tools. You should change key passwords on a clean device and enable 2FA. If card or bank details were shared, contact your bank. After cleaning, we give a clear safety checklist and monitoring tips.

How long does a clean-up take?

Most home clean-ups take 60 to 120 minutes. Heavy infections, large scans, or ransomware triage can take longer or need workshop work. We explain timings up front and aim to finish in one visit whenever possible.

Will you delete any personal files?

No. We do not delete documents or photos. We quarantine malware, remove only malicious or unwanted software, and create restore points or backups first. Any optional removals are agreed with you before we proceed.

Do I need antivirus after you clean it?

We configure Defender on Windows or built-in macOS protections, add lightweight real-time protection if helpful, set safe DNS, and keep software updated. Paid tools are optional and only recommended if they add real value for your setup.

How did malware get on my computer?

Usually from unsafe downloads, fake update prompts, email attachments, dodgy streaming sites, malicious ads, weak passwords, or outdated software. We find the likely source, remove threats, patch vulnerabilities, and show safer habits for future browsing.

Clean My Computer

Local – Before and after clean reports – Clear pricing – No jargon

Diagnose – Fix – Prove

  • Diagnose: We isolate the device, check startups, tasks and services, inspect Event Viewer/Console, run layered scans, review browser notifications and extensions, audit email rules, and verify router DNS settings.
  • Fix: We remove malware, adware and PUPs, close scam remote-access tools, reset browsers, repair hosts/DNS, undo policy changes, update Windows or macOS and drivers, set safe DNS, and enable Defender/XProtect with 2FA where helpful.
  • Prove: We show before and after scan results, clean browser starts, verified protections enabled, and a simple safety checklist. We reconnect your accounts and peripherals, and leave plain-English notes on what changed.

We remove viruses, malware and scam tools across Havant and nearby. Friendly, plain-English advice.

Clean My Computer